Testimonials & Reviews

Richard R.

Submitted 02/25/21

After talking with the company from whom I originally purchased expensive frames that broke and were no longer under warranty and visiting another eye wear company to see what their solution was, I decided to try Omega Optical. They were the only one of the 3 companies that offered me the option of simply taking the lenses out of the broken frames & putting them in another pair of frames. The process took about 20 minutes and saved me more than $150! They also provided a referral to a company that can repair the broken frames; the other 2 eye wear places told me they were irreparable. I really appreciate this type of customer service, it goes above and beyond what I have often experienced. I will use their services again, recommend them to family & friends and to anyone who reads this, don't hesitate to give them your business you will be extremely satisfied as I am!

Lil C.

Submitted 12/01/20

I've been a customer of Omega Optical for many years. I return every year because they run an up-scale, first-class office. I've always been treated with excellent customer service. It's more than just getting an annual check up. They're very personable and definitely offer the best selection in eye wear. Glad to share.

Anne N.

Submitted 09/12/20

This was our first visit to Omega Optical, and I'm excited to make this our new go-to for glasses! Steve D., Keyanna, and Todd were knowledgeable, thorough, customer service-oriented, and very kind to a fidgety five-year-old! We readily found great glasses options and look forward to returning in a couple of weeks to pick up our new specs!

Jade O.

Submitted 04/07/20

I had an amazing experience at Omega Optical! It was my first time getting glasses, and Steve and his staff were extremely helpful and kind throughout the entire process. I highly recommend their service, and I will definitely be back!

Kelly W.

Submitted 03/02/20

Dr. Wu was lovely and incredibly helpful, answering my many questions and working patiently with me to find the perfect prescription for my contacts and glasses. After a bad experience at other office, I was incredibly happy with my experience.

Love M.

Submitted 10/31/19

Great customer service from top to bottom! I’ll be back!

Lenore R.

Submitted 03/30/19

My experience at Omega Optical was absolutely amazing! Steve and his staff truly value providing an excellent customer service experience. I will continue to patronize this business and recommend them to others! Thank you for getting it right!

Michael C.

Submitted 03/26/19

The staff was professional, knowledgeable, and friendly. I’ve been patronizing optometrists, opticians, and frame shops for more than 30 years. Omega Optical is by far the best. (For more details, check out my Facebook page.)

Dominique T.

Submitted 03/02/19

Dr. Richards is awesome! Great seeing a successful Black practice.

Anushree S.

Submitted 12/18/18

There was a small wait and they were so humble when apologizing! They were helpful in telling me what was covered under my insurance. The doctor was SUPER friendly and helpful! would highly recommend!

Eric S.

Submitted 12/12/18

Always outstanding!

Jane S.

Submitted 09/11/18

Friendly staff and very thorough exam, and I was seen on time. Felt like I was in great hands!

Dennis J.

Submitted 08/27/18

I need to have my glasses order asap. My old ones are discolored and the old prescription.

Violet G.

Submitted 07/19/18

Every time I come here I leave satisfied. The staff is always friendly. Even though they’re very professional there’s nothing stuffy about the place. It still gives off a “welcome” vibe I appreciate.

Matthew B.

Submitted 07/10/18

Smooth, professional, friendly, easy, and thorough.

Lynn M.

Submitted 06/19/18

Dr. Golden was amazing. Loved whole experience.

Ken F.

Submitted 06/12/18

Really great experience. Everyone who works here was friendly, incredibly knowledgeable, and helpful. I would definitely recommend Omega Optical to anyone looking for an eye exam/glasses.

Ashley P.

Submitted 06/12/18

Great experience

Curtis B.

Submitted 05/29/18

It was so refreshing to encounter such professionalism and amazing customer service in 2018. The quaint space had everything I needed and was offered other options. My eye exam was thorough and each step was well explained. Don’t hesitate to visit for yourself. I will be sending friends and family.

Claire G.

Submitted 05/09/18